SupportDesk turns angry customers into resolved tickets — before they write the review. Voice-first AI intake, de-escalation by design, and a full admin portal. White-label it for your brand in 10 minutes.
No credit card · 14-day free trial · Deploy in one drag-and-drop
Tap the orb. Your customer talks. The bot listens, de-escalates, and files a perfect ticket. No forms. No friction.
Unanswered support tickets don't just frustrate customers — they drain revenue, tank ratings, and kill referrals. Here's what silence actually costs.
Three people. One flow. Zero tickets falling through the cracks.
Your sales or support rep shares a personalized link with the customer — one tap, one link. The URL auto-tags the rep so every ticket routes correctly. No login required for the customer.
support.yourcompany.com?rep=nathanThe AI support bot opens immediately — no forms, no friction. It de-escalates first, then collects everything you need: voice message, photos, severity rating, build number, contact info. Naturally, through conversation.
Voice · Photos · Severity slider · SchedulingAfter the bot collects the issue, it shows your available calendar slots. Customer books a call right there. Ticket is filed, rep is notified, customer gets a confirmation. Done in under 3 minutes.
No Calendly account needed · Built-in schedulerYour team sees every ticket with full context — photos, voice, transcript, severity. Set status, assign reps, log notes, track costs. Tickets that exceed rep authority limits get automatically escalated to the owner.
Decision authority limits per rep · Auto-escalationBuilt for field service, construction, and anyone who sells things that need support after delivery.
Customers record a voice message right in the chat. No app download. Works on any phone. Voice + photos + text = the most complete ticket you've ever seen.
Web Audio API · 2min maxClaude-powered empathy engine that reads the customer's specific situation and responds like a real person — not a script. Calm, warm, direct.
Powered by Claude · Fallback mode includedCustomer picks a call time after filing the ticket — right in the chat. No Calendly needed. Your available hours, your timezone, your team's calendar.
Configurable slots · Calendar invite by emailSet how much each rep can approve without you. $0 to unlimited. Tickets over threshold auto-escalate to the owner. You stay in control without being a bottleneck.
Per-rep limits · Auto-flag · Owner notificationEvery rep gets a personal support link. Share it in a text, email, or QR code. Tickets auto-route to that rep. Rep name shows on the customer's screen.
One-click copy · Works anywhereOne config file. Change company name, colors, bot name, reps, issue types, decision limits. Deploy for a new client in 10 minutes. No code changes needed.
Construction · Oil & Gas · HVAC · ModularThree views. Click through to see exactly what your customer, your rep, and your admin see.
Your Rep: Nathan Stolzer
| Ticket | Customer | Issue | Sev. | Status | Cost Est. |
|---|---|---|---|---|---|
| NBC-M3K2J | C. Johnson | Roof leak — bedroom | 8/10 | ⚠ Escalated | — |
| NBC-P9X1Q | M. Torres | HVAC not cooling | 6/10 | In Progress | $420 |
| NBC-R4W8L | D. Reyes | Door alignment | 3/10 | Resolved | $0 warranty |
| NBC-K7T5N | B. Williams | Delivery damage | 5/10 | New | — |
Flat monthly rate. No per-ticket fees. No surprise overage charges.
For small teams and solo operators who want professional-grade support without the complexity.
For growing service companies who need full white-label control, multiple reps, and owner escalation rules.
Resell SupportDesk under your own brand. Deploy for multiple clients from one dashboard.
14-day free trial. No credit card. Deploy in under 10 minutes with one drag-and-drop to Netlify.
No spam · Cancel anytime · Deployed in minutes